The application link you receive via email allows you to open the Engage application in your web browser. Because the application is browser-based and accessed through a link, you may occasionally see an error message.
If you see an error message, such as a 404 error, or if the application opens to an unfamiliar page that does not display the financial institution logo or name that you applied with, follow the steps below.
#1. Log out of the application or close the entire browser window. Multiple open tabs or repeated attempts to open the same link can cause the application to load incorrectly and may result in a 404 error.
#2. If closing the browser does not resolve the issue, try opening the link in a different browser. Google Chrome is recommended. Copy and paste the application link into the new browser to return to the login screen.
If these steps do not resolve the issue, contact your financial institution and ask them to resend the application link.
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